Managers are a special group of information users. Amidst their often chaotic work settings, they spend a lot of their time searching for useful information. It is widely accepted that while managers usually have at their disposal a great amount of data they generally lack the crucial information that can help them make better decisions. The decision environments of managers are complex and obtaining the information in the right time, with the desired content and format qualities is a major challenge.
In this unit, the concept of information use environments in managerial contexts will be integrated with empirical studies on the subject.
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