The Art of Scanning the Environment

Presentation at the Communication for the Future Conference,
organized by the Directorate for Communication and Public Management
in Oslo, Norway, Sep 4, 2001.

Read the paper published in
Information Research: Special Issue on Environmental Scanning and
Competitive Intelligence, October 2001.


Click here to start


Table of Contents

The Art of Scanning the Environment

Scanning the Environment

Past Research: Framework

Past Research: Findings

Does Scanning Improve Performance?

Does Scanning Improve Performance?

Building A Theory of Environmental Scanning

Modes of Scanning the Environment

Undirected Viewing (1)

Undirected Viewing (2)

Conditioned Viewing (1)

Conditioned Viewing (2)

Enacting (1)

Enacting (2)

Searching (1)

Searching (2)

Modes of Scanning the Environment

Implications for Practice

Can we know the environment? Do we intrude into the environment to collect information?

Author: Chun Wei Choo

Email:

Home Page: http://choo.fis.utoronto.ca