INF 2176 Information Management in Organizations:
Models and Platforms

2017 Fall Term Course Schedule

1. Sep 13, 2017. Course Introduction and Overview.

Course overview and introduction to information management and intranets.
Information use in organizations: problems and challenges.

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2. Sep 20, 2017. How Organizations Use Information (1): Sensemaking

Theoretical overview of organizational sensemaking.
Case studies and examples of organizational sensemaking.
Discussion of implications for information management.

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3-4. Sep 27, Oct 4, 2017. How Organizations Use Information (2): Knowledge Creation and Knowledge Sharing

Theoretical overview of types of organizational knowledge. Models of knowledge creation.
Case studies of organizational knowledge creation, sharing, and use.
Discussion of implications for information management.

Download PDF of lecture slides of Sep 27 class. Download case study solution slides.

Download PDF of lecture slides of Oct 4 class.

Download Eureka case study slides for Oct 4 class.


5. Oct 11, 2017. How Organizations Use Information (3): Decision Making and the Knowing Organization

Theoretical overview of organizational decision making.
Synthesis of sensemaking, knowledge creation, and decision making.
Case studies of organizational knowing.
Discussion of implications for information management.

Download PDF of lecture slides on decision making and the space shuttle case study.


6. Oct 18, 2017. Workshop on Website Design.

A workshop on authoring web pages and designing websites.

Guest instructor: Ivan Sestak, Senior Manager, ITS Client Support Services, U of T.

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Assignment 1 due on Oct 18, 2017.


7. Oct 25, 2017.

Intranets as Platforms for Information Management

Overview of intranets. Intranets as value-adding information systems situated in an organizational information ecology. Framework for the functional design of intranets.

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8. Nov 1, 2017.

Information Architecture in Intranet Design

Introduction to the principles, processes, and tools that may be used to manage content and to implement navigation systems on the Intranet in order to make information easier to find and use.

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Guest speaker: Colin Furness


Nov 6 - 10, 2017. Reading Week: no classes.


9. Nov 15, 2017. Information and Knowledge Management - Industry Application Case

Guest Speaker: Paula Cairney, Collaboration and Knowledge Manager, KPMG Canada.

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10-12. Nov 22, 29, Dec 6. 2017. Student Intranet Project Presentations