UNIVERSITY OF TORONTO
FACULTY OF INFORMATION

INF 2149H Administrative Decision Making in Information Organizations

Reading List

Instructor: Chun Wei Choo

973.923 A438E2  (2 hour loan)
Allison, Graham T. and Philip Zelikow. Essence of Decision: Explaining the Cuban Missile Crisis. 2nd edition. New York: Addison-Wesley, 1999.

HM31 .B37 2003
Baron, Robert S., and Norbert L. Kerr. Group Process, Group Decision, Group Action. 2nd ed. Buckingham, UK: Open University Press, 2003. (Chap. 1 - Introduction; Chap. 6 - Extremity in Groups).

AZ999 .B89 2008X
Burns, Christopher. Deadly decisions: How false knowledge sank the Titanic, blew up the shuttle and led America into war. Amherst, NY: Prometheus Books, 2008.

658.45 C548K2 (2 hour loan)
Choo, Chun Wei. Chapter 1 (The Knowing Organization), 5 (The Management of Uncertainty: Organizations as Decision Making Systems), IN The Knowing Organization: How organizations use information to construct meaning, create knowledge, and make decisions. 2nd ed. New York: Oxford University Press, 2006. Full text available in Oxford Scholarship Online.

658.4038 I43K
Choo, C.W. The Social Use of Information in Organizational Groups. In A. Huizing & E.J. de Vries (Eds.), Information Management: Setting the Scene (Vol. 1). Oxford, UK: Elsevier Science, 2007. (PDF)

Choo, Chun Wei. Information Failures and Organizational Disasters. Sloan Management Review 46 no.3 (2005): 8-10. (cache)

Choo, Chun Wei. Organizational Disasters: Why They Happen and How They May be Prevented. Management Decision, 46 no.1 (2008): 32-46.

Cohen, Michael D., James G. March, and Johan P. Olsen. A Garbage Can Model of Organizational Choice. Administrative Science Quarterly 17 no. 1 (1972): 1-25.

658.403 C995B2
Cyert, Richard Michael and James G. March. A Summary of Basic Concepts in the Behavioral Theory of the Firm. IN A Behavioral Theory of the Firm. 2nd ed. Englewood Cliffs, NJ: Prentice Hall, 1992. Chap. 5 (Organizational Choice), 7 (Summary).

Douglas, K., & Jones, D. How To Make Better Choices. New Scientist 194 no. 2602 (2007): 35-43. (cache)

Eden, Colin, & Ackermann, Fran. 2010. Decision Making in Groups: Theory and Practice. In P.C. Nutt & D.C. Wilson (Eds.), Handbook of Decision Making (pp. 231-272). Hoboken, NJ: Wiley.

Xerox File
Estrin, Teviah L. The Roles of Information Providers in Decision-Making. Journal of General Management 15 no. 3 (1990): 80-95.

Forester, John. Bounded Rationality and the Politics of Muddling Through. Public Administration Review 44 no. 1 (1984): 23-31.

363.34 G383F
Gerstein, M.S., & Ellsberg, M. 2008. Flirting with Disaster: Why Accidents Are Rarely Accidental. New York: Union Square Press. (Chernobyl, Merck Vioxx, Hurricane Katrina)

Gigerenzer, Gerd. 2015. Simply Rational: Decision Making in the Real World. New York: Oxford University Press. Chap. 7 - Heuristic decision making. Full text available in Oxford Scholarship Online.

Gigerenzer, G., & Gaissmaier, W. 2011. Heuristic Decision Making. Annual Review of Psychology, 62(1), 451-482.

BF447 .H48 2002
Gilovich, Thomas, Dale Griffin, and Daniel Kahneman, eds. Heuristics and Biases: The Psychology of Intuitive Judgment. Cambridge, UK: Cambridge University Press, 2002. (Introduction, p. 1-18)

658.403 H318M5  (2 hour loan)
Harrison, E. Frank. The Managerial Decision-Making Process. 5th ed. Boston, MA: Houghton Mifflin, c1999. (Chapter 2 - The DM Process; 3 - Rational DM; 9 - Political Aspects of DM; case studies.)

BF448 .H42 2013 (Rotman)
Heath, Chip and Dan Heath. Decisive: How to Make Better Choices in Life and Work. Toronto: Random House Canada, 2013.

025.1 H558E (2 day loan)
Hernon, Peter and Charles R. McClure. Evaluation and Library Decision Making. Norwood NJ: Ablex Pub, 1990.

Hickson, David J., C.R. Hinings, C.A. Lee, R.E. Schneck, and J.M. Pennings. A Strategic Contigencies' Theory of Intraorganizational Power. Administrative Science Quarterly 16 no. 2 (1971): 216-229.

Hodgkinson, G.P., & Starbuck, W.H. (Eds.). 2008. Oxford Handbook of Organizational Decision Making. Oxford, UK: Oxford University Press.

Xerox File; BF441 .J3 Roba / 153.83 J33D OISE
Janis, Irving L., and L. Mann. Chapter 2 (Decision Making Strategies). IN Decision Making. New York, NY: Free Press, 1977.

327.73 J33G2 1982 (2 hour loan)
Janis, Irving L. Groupthink: Psychological Studies of Policy Decision. Boston, MA: Houghton Mifflin, 1982. Introduction, Chap. 1 and 10.

Kahneman, Daniel. 2003. A Perspective on Judgment and Choice: Mapping Bounded Rationality. American Psychologist, 58(9), 697-720. (cache)

Kahneman, Daniel and Gary Klein. 2009. Conditions for Intuitive Expertise: A Failure to Disagree. American Psychologist, 64(6), 515-526.

Kahneman, Daniel. 2011. Thinking, Fast and Slow. New York: Farrar, Straus and Giroux.

BF441 .J8 1982
Kahneman, Daniel, Paul Slovic, and Amos Tversky, eds. Judgement under Uncertainty: Heuristics and Biases. Cambridge, UK: Cambridge University Press, 1982.

R 020 A615A v.27
Katzer, Jeffrey and Patricia Fletcher. The Information Environment of Managers. IN Annual Review of Information Science and Technology , ed. Martha E. Williams, Medford, NJ: Learned Information, Inc, 1992. pp. 227-63.

Kiesler, Sara and Lee Sproull. Group Decision making and Communication Technology. Organizational Behavior and Human Decision Processes 52 no. 1 (1992): 96-123.

658.403 K64S (Short term loan)
Electronic copy
Klein, Gary. Sources of Power: How People Make Decisions Cambridge, MA: MIT Press, 1998. Chap. 1, 16, 17. Also available online here.

Lindblom, Charles E. The Science of Muddling Through. Public Administration Review 19 no. 2 (1959): 79-88.

Xerox File; LB2806 .M353 1979 Roba / 658.403 M315A 1979 OIS
March, James G. Chapter 5 (The Technology of Foolishness). IN Ambiguity and Choice in Organizations, ed. James G. March and Johan Olsen. 2nd ed. Bergen: Universitetsforlaget, 1979.

HD 30.23 M3725 1989 ROBA
March, James G. Decisions and Organizations. Cambridge, MA:Basil Blackwell, Inc, 1989. (Introduction, p. 1-21.)

March, James G. How Decisions Happen in Organizations. Human-Computer Interaction 6 no. 2 (1991): 95-117.

658.403 M315P (2 hour loan)
March, James G. A Primer on Decision Making: How Decisions Happen. New York, NY: Free Press, 1994. (Chap. 1 - Limited Rationality; Chap. 2 - Rule Following; Chap. 5 - Ambiguity and Interpretation.)

658 M315P2
March, James G. and Herbert A. Simon. Chapter 6 (Cognitive Limits on Rationality). IN Organizations. 2nd ed. New York, NY: John Wiley, 1993.

026. 3321 M368I (2 day loan) & 026. 3321 M368IA (2 hour loan)
Marshall, Joanne G. The Impact of the Special Library on Corporate Decision Making. Special Libraries Association, 1993.

Xerox File
McCall, Morgan W., Jr.; Robert E. Kaplan. Chapter 6 (Awash in Decision Streams: Implications for Staying Afloat). IN Whatever It Takes: The Realities of Managerial Decision Making. 2nd ed. Englewood Cliffs, NJ: Prentice-Hall, Inc, 1990.

Mintzberg, Henry, Duru Raisinghani, and Andre Theoret. The Structure of "Unstructured" Decision Processes. Administrative Science Quarterly 21 no. 2 (1976): 246-275.

Nutt, Paul C. and David Wilson. (Eds.) 2010. Handbook of Decision Making. Administrative Science Quarterly Hoboken, NJ: John Wiley.

Xerox File; HM131 .P382 1986
Perrow, Charles. Chapter 4 (The Neo-Weberian Model: Decision Making, Conflict and Technology). IN Complex Organizations: A Critical Essay. 3rd ed. New York, NY: McGraw-Hill, 1986.

Pettigrew, Andrew M. Information Control as a Power Resource. Sociology 6 no. 1 (1972): 187-204.

658.4 P524M (2 day loan)
Pfeffer, Jeffrey. Chapter 13 (The Politics of Information and Analysis). IN Managing with Power: Politics and Influences in Organizations. Boston, MA: Harvard Business School Press, 1992.

Pfeffer, Jeffrey and Gerald R. Salancik. Organizational Decision Making as a Political Process: The Case of a University Budget. Administrative Science Quarterly 19 no. 2 (1974): 135-151.

Pinfield, Lawrence T. A Field Evaluation of Perspectives on Organizational Decision Making. Administrative Science Quarterly 31 no. 3 (1986) 365-388.

Ross, Jerry and Barry Staw. 1986. Expo 86: An Escalation Prototype. Administrative Science Quarterly 31(2): 274-297.

658.403 R969W
Russo, Jay E., and Schoemaker, Paul J. H. Winning Decisions: Getting It Right the First Time. New York: Doubleday, 2002.

350 S594A4
Simon, Herbert A. Chapter 1 (Decision Making), 3 (Fact and Value), 5 (Psychology of Administrative Decisions). IN Administrative Behavior: A Study of Decision-Making Processes in Administrative Organization. 4th ed. New York, NY: The Free Press. 1997.

303.484 S958W (2 day loan)
Sunstein, Cass R. 2003. Why Societies Need Dissent. Cambridge, MA: Harvard University Press. Chap. 6-8.

HM746 .S86 2015 (UT Scarborough)
Sunstein, C. R., & Hastie, R. 2015. Wiser: Getting beyond groupthink to make groups smarter. Boston, MA: Harvard Business Review Press.

658.45 N532N
Sutcliffe, Kathleen M. 2000. Organizational Environments and Organizational Information Processing. IN The New Handbook of Organizational Communication, ed. Fredric M. Jablin, Linda L. Putnam. Newbury Park, CA: Sage Publications.

658.403 T931D6 (2 hour loan)
Turban, Efraim, Ramesh Sharda, Dursun Delen. 2015. Decision Support and Business Intelligence Systems. 10th ed. Upper Saddle River, NJ: Prentice-Hall.

BF441 .J8 1982
Tversky, Amos and Daniel Kahneman. Judgement under uncertainty: heuristics and biases. IN Judgement Under Uncertainty: Heuristics and Biases. Cambridge: Cambridge University Press, 1982. Chap. 1. reprint of original article from Science 185 (1974): 1124-1131.