UNIVERSITY OF TORONTO
FACULTY OF INFORMATION

INF 2149H Administrative Decision Making in Information Organizations

Reading List

Instructor: Chun Wei Choo

E183.8 .R9 A55 1999 (2 hour loan)
Allison, Graham T. and Philip Zelikow. Essence of Decision: Explaining the Cuban Missile Crisis. 2nd edition. New York: Addison-Wesley, 1999.

HM31 .B37 2003
Baron, Robert S., and Norbert L. Kerr. Group Process, Group Decision, Group Action. 2nd ed. Buckingham, UK: Open University Press, 2003. (Chap. 1 - Introduction; Chap. 6 - Extremity in Groups).

AZ999 .B89 2008X
Burns, Christopher. Deadly decisions: How false knowledge sank the Titanic, blew up the shuttle and led America into war. Amherst, NY: Prometheus Books, 2008.

HD30.3 .C46 2006 (2 hour loan)
Choo, Chun Wei. Chapter 1 (The Knowing Organization), 5 (The Management of Uncertainty: Organizations as Decision Making Systems), IN The Knowing Organization: How organizations use information to construct meaning, create knowledge, and make decisions. 2nd ed. New York: Oxford University Press, 2006. Full text available in Oxford Scholarship Online.

HD30.2 .I54 2007 (2 hour loan)
Choo, C.W. The Social Use of Information in Organizational Groups. In A. Huizing & E.J. de Vries (Eds.), Information Management: Setting the Scene (Vol. 1). Oxford, UK: Elsevier Science, 2007. (PDF)

Choo, Chun Wei. Information Failures and Organizational Disasters. Sloan Management Review 46 no.3 (2005): 8-10. (cache)

Choo, Chun Wei. Organizational Disasters: Why They Happen and How They May be Prevented. Management Decision, 46 no.1 (2008): 32-46.

Cohen, Michael D., James G. March, and Johan P. Olsen. A Garbage Can Model of Organizational Choice. Administrative Science Quarterly 17 no. 1 (1972): 1-25.

HD30.23 .C94 1992 (2 hour loan)
Cyert, Richard Michael and James G. March. A Summary of Basic Concepts in the Behavioral Theory of the Firm. IN A Behavioral Theory of the Firm. 2nd ed. Englewood Cliffs, NJ: Prentice Hall, 1992. Chap. 5 (Organizational Choice), 7 (Summary).

Dodgson, M., Gann, D. M., & Phillips, N. 2013. Organizational learning and the technology of foolishness: The case of virtual worlds at IBM. Organization Science, 24(5), 1358-1376. 

Douglas, K., & Jones, D. 2007. How To Make Better Choices. New Scientist 194 no. 2602: 35-43.

Eden, Colin, & Ackermann, Fran. 2010. Decision Making in Groups: Theory and Practice. In P.C. Nutt & D.C. Wilson (Eds.), Handbook of Decision Making (pp. 231-272). Hoboken, NJ: Wiley.

(Rotman) - PER
Estrin, Teviah L. The Roles of Information Providers in Decision-Making. Journal of General Management 15 no. 3 (1990): 80-95.

Forester, John. Bounded Rationality and the Politics of Muddling Through. Public Administration Review 44 no. 1 (1984): 23-31.

HV551.2 .G47 2008 (2 hour loan)
Gerstein, M.S., & Ellsberg, M. 2008. Flirting with Disaster: Why Accidents Are Rarely Accidental. New York: Union Square Press. (Chernobyl, Merck Vioxx, Hurricane Katrina)

Gigerenzer, Gerd. 2015. Simply Rational: Decision Making in the Real World. New York: Oxford University Press. Chap. 7 - Heuristic decision making. Full text available in Oxford Scholarship Online.

Gigerenzer, G., & Gaissmaier, W. 2011. Heuristic Decision Making. Annual Review of Psychology, 62(1), 451-482.

BF447 .H48 2002
Gilovich, Thomas, Dale Griffin, and Daniel Kahneman, eds. Heuristics and Biases: The Psychology of Intuitive Judgment. Cambridge, UK: Cambridge University Press, 2002. (Introduction, p. 1-18)

HD30.23 .H37 1999 (2 hour loan)
Harrison, E. Frank. The Managerial Decision-Making Process. 5th ed. Boston, MA: Houghton Mifflin, c1999. (Chapter 2 - The DM Process; 3 - Rational DM; 9 - Political Aspects of DM; case studies.)

BF448 .H42 2013 (Rotman)
Heath, Chip and Dan Heath. Decisive: How to Make Better Choices in Life and Work. Toronto: Random House Canada, 2013.

Z678.85 .H47 1990 (2 day loan)
Hernon, Peter and Charles R. McClure. Evaluation and Library Decision Making. Norwood NJ: Ablex Pub, 1990.

Hickson, David J., C.R. Hinings, C.A. Lee, R.E. Schneck, and J.M. Pennings. A Strategic Contigencies' Theory of Intraorganizational Power. Administrative Science Quarterly 16 no. 2 (1971): 216-229.

Hodgkinson, G.P., & Starbuck, W.H. (Eds.). 2008. Oxford Handbook of Organizational Decision Making. Oxford, UK: Oxford University Press.

BF441 .J3 Roba / 153.83 J33D OISE
Janis, Irving L., and L. Mann. Chapter 2 (Decision Making Strategies). IN Decision Making. New York, NY: Free Press, 1977.

E744 .J36 1982 (2 hour loan)
Janis, Irving L. Groupthink: Psychological Studies of Policy Decision. Boston, MA: Houghton Mifflin, 1982. Introduction, Chap. 1 and 10.

Kahneman, Daniel. 2003. A Perspective on Judgment and Choice: Mapping Bounded Rationality. American Psychologist, 58(9), 697-720. (cache)

Kahneman, Daniel and Gary Klein. 2009. Conditions for Intuitive Expertise: A Failure to Disagree. American Psychologist, 64(6), 515-526.

Kahneman, Daniel. 2011. Thinking, Fast and Slow. New York: Farrar, Straus and Giroux.

BF441 .J8 1982
Kahneman, Daniel, Paul Slovic, and Amos Tversky, eds. Judgement under Uncertainty: Heuristics and Biases. Cambridge, UK: Cambridge University Press, 1982.

R 020 A615A v.27
Katzer, Jeffrey and Patricia Fletcher. The Information Environment of Managers. IN Annual Review of Information Science and Technology , ed. Martha E. Williams, Medford, NJ: Learned Information, Inc, 1992. pp. 227-63.

Kiesler, Sara and Lee Sproull. Group Decision making and Communication Technology. Organizational Behavior and Human Decision Processes 52 no. 1 (1992): 96-123.

HD30.23 .K54 1998 (Short term loan)
Klein, Gary. Sources of Power: How People Make Decisions Cambridge, MA: MIT Press, 1998. Chap. 1, 16, 17. Also available online here.

Lindblom, Charles E. The Science of Muddling Through. Public Administration Review 19 no. 2 (1959): 79-88.

Lipson, M. 2007. A Garbage Can Model of UN Peacekeeping. Global Governance, 13, 79-97. 

LB2806 .M353 1979
March, James G. Chapter 5 (The Technology of Foolishness). IN Ambiguity and Choice in Organizations, ed. James G. March and Johan Olsen. 2nd ed. Bergen: Universitetsforlaget, 1979.

HD 30.23 M3725 1989
March, James G. Decisions and Organizations. Cambridge, MA:Basil Blackwell, Inc, 1989. (Introduction, p. 1-21.)

March, James G. How Decisions Happen in Organizations. Human-Computer Interaction 6 no. 2 (1991): 95-117.

HD30.23 .M37 1994 (2 hour loan)
March, James G. A Primer on Decision Making: How Decisions Happen. New York, NY: Free Press, 1994. (Chap. 1 - Limited Rationality; Chap. 2 - Rule Following; Chap. 5 - Ambiguity and Interpretation.)

HD31 .M37 1993 (2 hour loan)
March, James G. and Herbert A. Simon. Chapter 6 (Cognitive Limits on Rationality). IN Organizations. 2nd ed. New York, NY: John Wiley, 1993.

Z675 .B8 M37 1993 (2 day loan)
Marshall, Joanne G. The Impact of the Special Library on Corporate Decision Making. Special Libraries Association, 1993.

HD30.23 .M33 1990
McCall, Morgan W., Jr.; Robert E. Kaplan. Chapter 6 (Awash in Decision Streams: Implications for Staying Afloat). IN Whatever It Takes: The Realities of Managerial Decision Making. 2nd ed. Englewood Cliffs, NJ: Prentice-Hall, Inc, 1990.

Mintzberg, Henry, Duru Raisinghani, and Andre Theoret. The Structure of "Unstructured" Decision Processes. Administrative Science Quarterly 21 no. 2 (1976): 246-275.

Nutt, Paul C. and David Wilson. (Eds.) 2010. Handbook of Decision Making. Administrative Science Quarterly Hoboken, NJ: John Wiley.

HM131 .P382 1986
Perrow, Charles. Chapter 4 (The Neo-Weberian Model: Decision Making, Conflict and Technology). IN Complex Organizations: A Critical Essay. 3rd ed. New York, NY: McGraw-Hill, 1986.

Pettigrew, Andrew M. Information Control as a Power Resource. Sociology 6 no. 1 (1972): 187-204.

HD30.23 .P44 1992 (2 day loan)
Pfeffer, Jeffrey. Chapter 13 (The Politics of Information and Analysis). IN Managing with Power: Politics and Influences in Organizations. Boston, MA: Harvard Business School Press, 1992.

Pfeffer, Jeffrey and Gerald R. Salancik. Organizational Decision Making as a Political Process: The Case of a University Budget. Administrative Science Quarterly 19 no. 2 (1974): 135-151.

Pinfield, Lawrence T. A Field Evaluation of Perspectives on Organizational Decision Making. Administrative Science Quarterly 31 no. 3 (1986) 365-388.

Ross, Jerry and Barry Staw. 1986. Expo 86: An Escalation Prototype. Administrative Science Quarterly 31(2): 274-297.

HD30.23 .R87 2002 (2 hour loan)
Russo, Jay E., and Schoemaker, Paul J. H. Winning Decisions: Getting It Right the First Time. New York: Doubleday, 2002.

HD31 .S56 1997 (2 hour loan)
Simon, Herbert A. Chapter 1 (Decision Making), 3 (Fact and Value), 5 (Psychology of Administrative Decisions). IN Administrative Behavior: A Study of Decision-Making Processes in Administrative Organization. 4th ed. New York, NY: The Free Press. 1997.

JC328.3 .S86 2003 (2 hour loan)
Sunstein, Cass R. 2003. Why Societies Need Dissent. Cambridge, MA: Harvard University Press. Chap. 6-8.

HM746 .S86 2015 (UT Scarborough)
Sunstein, C. R., & Hastie, R. 2015. Wiser: Getting beyond groupthink to make groups smarter. Boston, MA: Harvard Business Review Press.

HD30.3 .N49 2001 (2 hour loan)
Sutcliffe, Kathleen M. 2000. Organizational Environments and Organizational Information Processing. IN The New Handbook of Organizational Communication, ed. Fredric M. Jablin, Linda L. Putnam. Newbury Park, CA: Sage Publications.

HD30.2 T87 2001, 6th ed. (2 hour loan) / HD30.2 .T87 2007, 8th ed. (UT Mississauga)
Turban, Efraim, Ramesh Sharda, Dursun Delen. 2015. Decision Support and Business Intelligence Systems. 10th ed. Upper Saddle River, NJ: Prentice-Hall.

BF441 .J8 1982
Tversky, Amos and Daniel Kahneman. Judgement under uncertainty: heuristics and biases. IN Judgement Under Uncertainty: Heuristics and Biases. Cambridge: Cambridge University Press, 1982. Chap. 1. reprint of original article from Science 185 (1974): 1124-1131.