INF 1230: Management of Information Organizations

Instructor: Chun Wei Choo

READINGS

The course textbook is:

025.1 S933L8
Barbara B. Moran, Robert D. Stueart and Claudia J. Morner. Library and Information Center Management. 8th ed. Santa Barbara, CA: Libraries Unlimited, 2012.

I. Historical Development of Management Thought.

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Moran, Stueart, Morner. Chapter 2 (Evolution of Management Thought). In Library and Information Center Management, 8th ed., Libraries Unlimited, 2012.

II.  Motivation.

025.1 .E92N (2 hour loan); 025.1 .E92N2 (2007 edition)
Evans, G. Edward, Patricia Layzell Ward, and Bendik Rugaas. Chapter 12. In Management Basics for Information Professionals. Revision of 2d ed., 325–358. New York: Neal-Schuman, 2000.

Harvard Business Review 81, no. 1 (January 2003). Special issue on Motivating People. Overview article and papers by Frederick Herzberg (job satisfaction), Harry Levinson (MBO), etc.

Brewer, Gene. (2011). A Symposium on Public Service Motivation: Expanding the Frontiers of Theory and Empirical Research. Review of Public Personnel Administration, vol. 31, no. 1: 3-9.

* Moran, Stueart, Morner. Chapter 13 (Motivation). In Library and Information Center Management, 8th ed., Libraries Unlimited, 2012.

III. Planning, Goals and Objectives.

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* Moran, Stueart, Morner. Chapter 4 (Strategic Planning). In Library and Information Center Management, 8th ed., Libraries Unlimited, 2012.

Bryson, John M. (1999). Strategic Planning in Smaller Nonprofit Organizations. [PDF] (See also: Bryson 1995. Strategic Planning for Pubic and Nonprofit Organizations. San Francisco: Jossey-Bass; Bryson 1988. A Strategic Planning Process for Public and Nonprofit Organizations. Long Range Planning 21(1), p.73-81)

IV. Teamwork.

* Belbin, Meredith and associates. (2011). Team Roles in a Nutshell. Available from: http://www.belbin.com/media/1141/belbin-uk-2011-teamrolesinanutshell.pdf

302.35 H236U 1993 or HD31 .H3127 ROBA
Handy, Charles. Understanding Organizations. 4th ed., Chapter 6 (On the Working of Groups), New York: Oxford University Press, 1993.

Kozlowski, S.W.J., & Ilgen, D.R. (2006). Enhancing the Effectiveness of Work Groups and Teams. Psychological Science in the Public Interest, 7(3): 77-124.

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Moran, Stueart, Morner. Chapter 17 (Use of Teams in Libraries). In Library and Information Center Management, 8th ed., Libraries Unlimited, 2012.

* Tuckman, B. W. (1965). Developmental sequence in small groups. Psychological Bulletin, 63(6), 384-399. doi:http://dx.doi.org/10.1037/h0022100

V.  Managing Conflict.

Brahnam, Sheryl, D; Margavio, Thomas, M; Hignite, Michael, A.; Barrier, Tonya, B.; Chin, Jerry, M. (2005). A gender-based categorization for conflict resolution. Journal of Management Development, vol. 24, no. 3: 197-208.

Hinds, P.J., & Bailey, D.E. (2004). Out of Sight, Out of Sync: Understanding Conflict in Distributed Teams. Organization Science, 14 no. 6: 615-632.

* Thomas, K.W. (2006). Making Conflict Management a Strategic Advantage (White Paper). Mountain View, CA: Consulting Psychologists Press: available at http://www.cpp.com/content/conflict_whitepaper.pdf [cache]

VI. Organizational Structure and Design.

James, Constance. R. (2003). Designing Learning Organizations. Organizational Dynamics, vol. 32, no. 1: 46-61

Leavitt, Harold J. (2003). Why Hierarchies Thrive. Harvard Business Review 81, no. 3: 96-102.

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* Moran, Stueart, Morner. Chapter 8, 9 (Structuring the Organization). In Library and Information Center Management, 8th ed., Libraries Unlimited, 2012.

VII.  Supervision and Delegation.

HV40.54 .D38 ROBA
Davys, Allyson and Liz Beddoe. (2010). Best Practice in Professional Supervision. London: Jessica Kingsley Publishers. (Chapter 2)

Erkkila, John and Pamela MacKay. (1990). Practical Supervision: The First Line of Management. Journal of Library Administration 12, no. 1: 103–115.

302.35 H236U 1993 or HD31 .H3127 ROBA
* Handy, Charles. Understanding Organizations. 4th ed., p. 279-290, New York: Oxford University Press, 1993. (Also available as a Penguin paperback.)

VIII. Communication.

Argyris, C. (1994). Good Communication That Blocks Learning. Harvard Business Review, 71(4), 77-88.

R 020 A615A v.26 (Reference)
Grosser, K. (1991). Human Networks in Organizational Information Processing. In M.E. Williams (Ed.), Annual Review of Information Science and Technology (Vol. 26, pp. 349-402). Medford, NJ: Learned Information, Inc.

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* Moran, Stueart, Morner. Chapter 16 (Communication). In Library and Information Center Management, 8th ed., Libraries Unlimited, 2012.

IX. Financial Management.

* Moran, Stueart, Morner. Chapter 19 (Fiscal responsibility and control). In Library and Information Center Management, 8th ed., Libraries Unlimited, 2012.

X. Labour Relations.

331.0971 U58U5
Gunderson, Morley and Daphne Taras, eds. Canadian Labour and Employment Relations.  6th ed. Toronto: Pearson Addison Wesley, 2009. Read selectively:

XI. Leadership.

BF637 .L4 B37; 158.4 B472PA (2 hour loan, 2004 edition)
Bennis, W. (1994). On Becoming A Leader. New York: Perseus Books. (Introduction; Understanding the Basics; Knowing Yourself; Knowing the World.)

* Hersey, P., & Blanchard, K. (1996). Great ideas revisited: Revisiting the life-cycle theory of leadership. Training & Development, 50(1), 42-47. [PDF]

Morgeson, Frederick, D. DeRue, Elizabeth Karam. (2010). Leadership in Teams: A Functional Approach to Understanding Leadership Structures and Processes. Journal Of Management, vol. 36, no. 1: 5-39.

302.35 H236U 1993 or HD31 .H3127 ROBA
Handy, Charles. Understanding Organizations. 4th ed., Chapter 5 (On Power and Influence), New York: Oxford University Press, 1993.

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* Moran, Stueart, Morner. Chapter 14 (Leadership). In Library and Information Center Management, 8th ed., Libraries Unlimited, 2012.

*: Recommended readings.