University of Toronto - Faculty of Information
INF 1230 Management of Information Organizations: Course Description

Course Objective

To prepare beginning professionals to function effectively in information organizations.

Course Learning Outcomes

At the end of the course, students would have a general understanding of:

Relationship between Course and MI Program Learning Outcomes

A knowledge of management theory and principles enables students to participate meaningfully in organizations, helping organizations to respond to changing needs of society (PLO 1). An awareness of the economic and social values that undergird management practices helps students to develop as responsible leaders and innovative information professionals (PLO 2). An appreciation of the basic literature and major challenges of management theory and practice could motivate continued learning and development after graduation (PLO 6).


The course textbook is:

Z678 .S78 2013
Barbara B. Moran, Robert D. Stueart and Claudia J. Morner. Library and Information Center Management. 8th ed. Santa Barbara, CA: Libraries Unlimited, 2013. OR

Z678 .S78 2018
Barbara B. Moran and Claudia J. Morner. Library and Information Center Management. 9th ed. Santa Barbara, CA: Libraries Unlimited, 2018. OR

HD58.7.N68 2002
Linda K. Stroh, Gregory B. Northcraft, and Margaret A. Neale. Organizational Behavior: A Management Challenge. 3rd ed. Mahwah, N.J. : Lawrence Erlbaum, 2002. [eBook available in UTL]

The Moran and Morner book website contains case studies, exercises and examples. Other readings may be available in the Inforum/UTL.

Resource Workbook

A number of in-class case studies and activities are compiled in the INF1230 Resource Workbook. Each student is required to have their own copy of the workbook, which may be downloaded HERE [60 pages, 700KB PDF].

Course Requirements

There are two assignments and a final exam.

The purpose of the case assignment is to give students an opportunity to develop a case and apply one of the preferred approaches to managerial problem solving. In the assignment, students demonstrate their analytical and writing abilities as well as their understanding of management principles.

The purpose of the essay assignment is to expand students' management knowledge by writing a short paper (approx. 10 pages) on a topical area of management theory or practice that is not covered in the course. Examples of topics would include: managing diversity, knowledge management, and service quality.

The final exam tests the student's exit knowledge of the elements of management theory and practice introduced in the course. It focuses on concepts discussed in class and in the required readings.

Participation. We encourage students to participate actively in class discussions, exercises, and presentations.


Course grades will be derived as follows:

Case assignment = 25%
Due date: October 9th, 2019

Essay assignment = 25%
Due date: November 11th, 2019

Final examination = 40%
Date: Dec 4th, 2019

Participation as noted above = 10%

Availability of Instructor

Students are welcome to discuss any course-related issues with the instructor. Chun Wei's office is Room 628; telephone 416.978.5266; e-mail . Office hours will be announced in class.

Teaching assistant(s) will be announced in class.

Academic Policies

Academic integrity

Please consult the University's site on Academic Integrity. The iSchool has a zero-tolerance policy on plagiarism as defined in section B.I. 1. (d) of the University's Code of Behaviour on Academic Matters. You should acquaint yourself with the Code and Appendix A Section 2. Please review the material you covered in Cite it Right and consult the site How Not to Plagiarize.

Accommodation of students with disabilities

Students with diverse learning styles and needs are welcome in this course. In particular, if you have a disability or health consideration that may require accommodations, please feel free to approach me and/or the Accessibility Services Office as soon as possible. The Accessibility Services staff are available by appointment to assess specific needs, provide referrals and arrange appropriate accommodations. The sooner you let them and me know your needs, the quicker we can assist you in achieving your learning goals in this course.

Writing support

The Graduate Centre for Academic Communication provides writing support for graduate students. The services are designed to target the needs of both native and non-native speakers of English and include courses, workshops, individual writing consultations, and online resources. Please avail yourself of these services.


Please consult:

These documents will form the basis for grading in the course.